Shipping policy

At VELRANI, we aim to deliver your product safely and promptly within the UK. Here's how it works:

Processing Time Orders are processed within 1-3 business days.

Shipping Methods and Costs

• Standard Shipping: 5-14 business days via Royal Mail or courier (e.g., DPD). Cost: £3.95 based on item size/weight (free over £50).
• Express Shipping: 3-5 business days. Cost: £5.95.
• Large furniture (e.g., beds, tables) uses specialist carriers; costs quoted at checkout.
• We ship to UK, US, Canada, Australia.

Tracking You'll get a tracking number via email once shipped.

Damaged or Lost Items If damaged in transit, contact us within 48 hours with photos. We'll arrange a replacement or refund per our Refund Policy.

Last updated: April 2026.